Mobile App Support

Classified Rentals App Support

Help for renters and hosts using Classified Rentals on Android and iPhone.

Choose your platform

Android app

Update the app through Google Play. For login, uploads, maps and notifications, allow the requested Camera, Photos/Media, Location and Notification permissions in Settings → Apps → Classified Rentals → Permissions.

Troubleshooting: Check your internet connection, force stop and reopen the app, clear its cache, then install the latest version. Clearing app data may sign you out.

iOS app

Update the app through the App Store. Manage Photos, Camera, Location and Notifications from Settings → Classified Rentals. Face ID or Touch ID availability depends on your device settings.

Troubleshooting: Check your connection, close and reopen the app, restart your iPhone, then install the latest iOS and app updates. Reinstalling the app signs you out.

Common questions

Accounts, rentals and payments

Open the app, choose Sign up or Log in, and follow the verification prompt sent to your registered phone number or email. Never share your OTP or password.

Hosts can choose Add Listing, provide accurate details and photos, set availability and submit the listing. Renters can search, review the listing, select dates and follow the booking and payment steps shown in the app.

Camera and photo access lets you add profile or listing images. Location helps show relevant nearby rentals and service availability. You can deny optional permissions or change them later in your device settings.

First check the booking and transaction status in the app. Refund timing can depend on the payment provider or bank. If the status does not update, contact us with your booking ID and transaction reference—never send a card number, CVV, UPI PIN or OTP.

Use the Report option on the relevant listing/profile when available, or contact support immediately. For an urgent threat or emergency, contact local emergency services first.

Use the account deletion option in the app settings if available, or email [email protected] from your registered email with the subject “Account Deletion”. We may retain limited records where required for fraud prevention, disputes, transactions or law.