1. Scope and controller
This policy explains how Classified Rentals (“we”, “us” or “our”) handles personal information when you use our website and our Android or iOS applications. It applies to renters, hosts, visitors and people who contact support. SIZH IT Solutions operates the service and can be contacted using the details below.
2. Information we collect
- Account data: name, phone number, email, address, profile photo, login and verification status.
- Identity and trust data: identity documents or verification results where necessary for safety, KYC or legal compliance.
- Listings and transactions: item photos/descriptions, availability, bookings, deposits, payments, refunds, disputes, ratings and messages.
- Device and usage data: IP address, device and advertising identifiers where permitted, app version, OS, language, crash logs, diagnostics and interactions.
- Location: approximate or precise location only when required for a feature and permitted through your device settings.
- Support data: messages, call details, screenshots and other information you provide when requesting help.
Payment credentials are normally processed by payment providers. We do not ask you to send us your full card number, CVV, OTP or UPI PIN.
3. Android and iOS permissions
Depending on features used, the app may request Camera and Photos/Media access for profile and listing images; Location for nearby listings and service availability; and Notifications for booking, payment, message and security alerts. The app may also use device authentication supported by Android or iOS. Permissions are requested when needed and can be changed in Android Settings or iOS Settings. Some features may not work after a related permission is disabled.
4. How we use information
We use information to create and secure accounts; provide listings, search, messaging and bookings; process payments and refunds; verify users; personalize and improve the service; send transactional notifications; provide support; detect fraud and abuse; enforce our terms; and meet legal obligations. Where required, we rely on consent for optional permissions or marketing, and you may withdraw that consent.
6. Retention and security
We keep information only for as long as needed for the purposes described here, including active accounts, transactions, support, fraud prevention, disputes and legal or tax obligations. Retention periods vary by record type. We use reasonable administrative, technical and physical safeguards, including encrypted transmission where supported and access controls. No internet service can guarantee absolute security.
7. Your choices and rights
You may update profile details in the app, manage permissions and notifications in device settings, and unsubscribe from optional marketing. Subject to applicable law, you may request access, correction, deletion, restriction, objection or a portable copy of your information.
Account deletion: use the deletion control in app settings if available, or email [email protected] from your registered address with the subject “Account Deletion”. We will verify the request. Some transaction, safety or legal records may be retained as required or permitted by law.
8. Children
The service is intended for adults who can enter binding rental transactions and is not directed to children under 18. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.
9. Changes to this policy
We may update this policy when our practices, apps or legal requirements change. We will post the revised version here, update the date above and provide additional notice in the app where required.
10. Contact us
For privacy questions or rights requests, contact:
SIZH IT Solutions / Classified RentalsEmail: [email protected]
Phone: +91 87500 44724
India